E-COMMERCE WEB SUPPORT

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Looking for Top-Notch E-Commerce Web Support Services in Toronto? Look no further. We got you covered at Little Dragon Media.

40% of worldwide internet users have bought products or goods online via desktop, mobile, tablet or any other online devices. This amounts to over 1 billion online buyers and is projected to continuously grow. People from every age whether they are children, millennials, or old are preferring to shop from e-stores than from physical stores. Online shopping provides more happiness than buying in physical shopping stores. With all the current technologies, it is expected that the growth of e-commerce will increase like never before in the coming years.

So is e-commerce the business to focus on in the future? Absolutely yes.

Having an e-commerce website requires special maintenance. Downtime issues hurt the credibility of your e-commerce website and can cause you to lose thousands of customers in an instant. Focus on closing sales while we watch your website to ensure that nothing ever goes wrong!

If your store takes too long to load, then bear in mind that you’re losing thousands of potential customers to your competitors each time it happens. Our support team will help to monitor your site’s loading speed among other performance analyses.

If you’re looking for the best e-commerce web design company in Toronto, look no further, we got you covered. Whether you need a mobile-friendly website for your eStore or need a consistent stream of custom marketing material for your next big sale, our team of web developers and digital marketing experts can help you take your digital presence to the next level. With 89% of consumers using the internet for product and service research before making a purchasing decision, it’s never been more important for eStores today to have a mobile-responsive website that is professional and designed for sales optimization.

- FEATURED ON -

BUILD BRAND DEMAND

First impressions carry a lot of water in the eCommerce world. When your customers land on a professionally designed website, you instantly jump over the shady-first-impression hurdle many websites today fail to conquer. And without question, today’s users are more advanced then ever and will distrust anything that questions industry standard quality — most especially when it comes to page speed and mobile-responsiveness. With great design, your eStore will ooze credibility, which in turn helps drive digital sales, improving conversion rates from search engines and social media, while increasing your bottom dollar ROI.

YOUR WEBSITE SHOULD "BE LIKE WATER"

In 2020, making sure your website is fully responsive, looks and functions flawlessly across all devices is not only more important than ever before, but an absolute must!

Year after year, more and more people are increasingly browsing and shopping solely on their mobile devices. Your website must adjust to these changes or be left behind in the past.

We believe a good website development team should deliver the best possible user experience across all devices. Websites should be fast, have clear prompts, relevant content and should effortlessly adjust with every gesture across all screens. To paraphrase Bruce Lee, the inspiration behind our company’s name, your website should be like water!

Quality design, quality e-Stores, quality leads…

We believe every great eCommerce store starts off with a great framework, a great conversation, and of course, a great website. Our eCommerce web design company process starts off at stage one where we introduce a discovery session. Here’s where we get to know your brand and its overall marketing objectives. From there we draft your project scope, highlighting milestones and deadlines for a successful build. After we deliver our project according to our agreed project scope, we set up a post-build meeting and talk about your experience, and if you require any extra additional support.

E-Commerce Web Support FOR ALL INDUSTRIES

No task is out of our scope here at Little Dragon, as our dynamic e-commerce web support team have experience offering ironclad support to a myriad of unique industries. From local clients here in Toronto, to many others across Canada and abroad, at Little Dragon Media, your company is in great and experienced hands.

Restaurants,
Bars & Cafes

Veterinarians
& Pet Care

Dentists &
Dental Clinics

Healthcare &
Medical Clinics

Insurance
Firms

Travel &
Tourism

Real Estate Brokers
& Agencies

Automotive

Schools, Universities
& Colleges

Montessori
& Daycare

Agriculture
& Farmland

Retail Stores

Lawyers, Attorneys
& Legal

Financial
& Banking

Arts &
Entertainment

Gyms &
Health Clinics

How much do e-Commerce websites cost?

If you’re looking for a cookie-cutter eCommerce web design company, we’re not it. And hey, you probably don’t want one because we believe every website deserves custom attention. Different clients have different requests, whether it be due to industry demand, budget, requests for content management systems, content support and other post-build requests. Here at Little Dragon, we offer competitive rates for all our clients and at the same time, can’t really put an exact number on a project without having a conversation about it first. The typical eStore price tag online ranges between $5,000 – $15, 000+. The good news? Our prices start as low as $1,500. Check out our box prices below and contact us if you have any questions.

OUR WEB DESIGN & DEVELOPMENT PACKAGES

Professional Website
$1,500 or FREE (read below)

  • Custom Layout OR Theme of Your Choice
  • Up to 5 total pages ($200/extra static page)
  • Responsive Design (Mobile/Tablet Friendly)
  • One Custom Contact Page/Form or Lead Gen Form
  • Blog or News Section
  • Custom Navigation Menus
  • Social Media Integration
  • Custom Product or Services page
  • E-commerce Ready
  • Accept Online Payments from Customers
  • 30 mins training to update site

Did you say FREE? Yes, we did. For the summer of 2020, we are launching a special program: if you purchase a web maintenance package and pay annually, your Professional Website Design will be on us! Call us if you'd like to learn more. Conditions apply.

E-Commerce Website
$3,000+

  • 100% Free Hosting!
  • Layout/Theme of Your Choice
  • Up to 10 pages ($200/extra page)
  • Responsive Design (Mobile/Tablet Friendly)
  • Custom Contact Page
  • Blog Ready
  • Custom Navigation Menus
  • Social Media Integration
  • Custom Product or Services page
  • E-commerce Ready
  • Accept Online Payments from Customers
  • 1 Hour Training to Add/Edit Products

Custom Solution or App
$5,000+

  • 100% Free Hosting!
  • Layout/Theme of Your Choice
  • Unlimited Pages
  • Strategic Consultation
  • Responsive Design (Mobile/Tablet Friendly)
  • Dedicated Programmer
  • Competitive & Market Analysis

Ready to chat about how our e-commerce web support agency can help you?

OUR AWARDS & CERTIFICATIONS

E-COMMERCE WEB SUPPORT FAQ

How do you start e-commerce web support?

To get started, we’ll carry out an audit on your website. The result of the examination includes a report detailing areas that need improvement, and a plan on how we can get your site to reach its peak performance.

Will I be able to manage my content?

Many clients want the ability to take over and manage their website eventually. This could mean updating products, pages, categories, shipping, etc. This is possible by using an open-source (WordPress) or paid (Shopify) e-Commerce platform with great Content Management Systems. When choosing a platform make sure that you choose one with the ability for expansion and growth and that is well supported.

How much do web design services cost?

Web design is a tricky industry when it comes to prices and costs because it can range from very cheap to very expensive. As a client, we feel your pain trying to navigate costs and figure out how to budget for it! Our prices are listed above and are based on which package you're interested in. We're quite transparent and honest about our pricing, unlike many web design agencies who prefer to keep it hidden and basically make up a price when you call them, based on how much they think your business can afford to pay :). Based on our research, costs for a simple static website can range from $500 to $20,000 depending on which company you speak with. Crazy huh? Why such a humongous difference, you ask? It's because there are several ways to design a website.

 

Here is what you want to know when you're talking to a web design agency in Toronto or anywhere else:

 

Question #1: are they designing the website from scratch or using a pre-existing theme? This is especially true if they are using WordPress, Joomla, Drupal or any other CMS. Designing a website from scratch takes much longer than using a pre-existing theme, but the advantage is that you end up with a 100% unique layout that doesn't exist anywhere else.

 

Question #2: is the agency designing the website in-house or outsourcing the design and development of it? It's way cheaper to hire web designers in New Delhi or Karachi than it is in Toronto.

 

Question #3: is the agency or company you're working with offering professional advice when it comes to what how your website should be designed for maximum conversion rates and ROI or are they simply executing your orders without offering their expertise? That's a big one. We at Little Dragon Media will bluntly tell you if we feel like your idea sucks, and will recommend best practices to ensure that your website brings you business. Our goal is for your website to pay for itself basically. If your website is not bringing you any new business, we won't be happy. Be careful if you choose an agency that simply asks you to provide a mockup and executes it without offering advice or feedback.

Are there any other costs I should know about?

Yes, there's your domain name and web hosting. We at Little Dragon offer FREE hosting and domain name if you also buy a web maintenance package from us, which includes malware protection, daily backups, uptime monitoring and core security updates to ensure your website is always online and doesn't get hacked. If you choose NOT to buy a web maintenance package, budget an additional $150 per year for domain and hosting which you'll buy from an external company such as GoDaddy, Hostgator or any other reputable company.

How long does it take to design an e-commerce website?

It can range from a few days to a few weeks. It basically depends on how quickly you can send us all the materials we need such as your photos and textual content for your website such as information about your company, services or products, testimonials and anything else you want to put up on your website. Once we deliver a first version of your website (password protected so that only you can see it online) then it might take another few days or weeks for revisions.

When building an e-commerce website, should I go with a custom website or use a template?

If you can't afford to build a custom online store, don't worry. You can work with our WordPress web development team. They can take the hassle and headache of hard coding, hosting and doing maintenance on a server out of the online store equation.

Should I go with WordPress, Shopify, Joomla or any other CMS for my new website?

Or is it better to design a website from scratch? If it's a static website, we recommend using WordPress for your web design project. The reason 80%+ of ALL new websites in the world use WordPress is because it's easy to use/maintain and gives you a lot of flexibility when it comes to how your website looks and behaves. Now, if you want to have an e-commerce website, we also recommend Shopify which is even easier to use and maintain, but gives you less flexibility than WordPress, and unlike WordPress which is free, Shopify has a monthly cost to it. We recommend avoiding other CMS'es such as Joomla or Drupal because they're more complex to use and less popular in general.

How long should it take to maintain a large e-commerce website?

If you have a big e-commerce website then you should be expecting to update your website daily with new prices, product lines and news items. An out-of-date e-store will have a detrimental impact upon visitors, most of whom will choose not to purchase products from your e-commerce store.

 

How long it will take to maintain a large e-commerce store per day or per week will depend on your website. It could take from a few hours per week to several hours per week. Time frames will be included in your quote.  

There are so many e-commerce web support agencies in Toronto! How do I choose the right one?

We feel your pain! We totally understand that there are a lot of options in this city and that you might be struggling to choose the right one for your business. The reality is that it depends on many things, such as reputation/reviews, price, previous work examples and how comfortable you felt with them on the phone. You also want to make sure you hire a local Torontonian company and not a company that "pretends" to be here but outsources all their services offshore.

 

You want to be able to speak to the developers directly and not have to deal with communication or time zone issues. Check the agency's reviews and ratings online from its previous clients too. It never hurts to speak to a few different companies before making a decision. We at Little Dragon Media are totally transparent when it comes to our physical location, and you can find our prices, reviews and examples of our work on our website as well. Nothing is hidden! We're confident about our abilities and are one of the rare companies that have a 100% satisfaction or money back policy.

Do you offer any e-commerce web support warranty?

Little Dragon Media offers an extensive 30-day website warranty and maintenance policy for the solutions we build and host. If after 30 days you’re not completely satisfied with your new site, we’ll either keep working on it until you’re happy, or refund your money, no questions asked.