SHOPIFY WEBSITE SUPPORT

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Looking for Top-Notch Shopify Website Support Services in Toronto? Look no further. We got you covered at Little Dragon Media.

With 89% of consumers using the internet for product and service research before making a purchasing decision, it’s never been more important for Shopify stores today to have a mobile-responsive website that is professional and designed for sales optimization.

Shopify is a complete commerce platform. It is cloud-based and hence, you can access the software using your web browser on desktop or mobile. A monthly fee gives you access to an admin panel where you can add products, enter store data, and process orders. Additionally, you'll be able to choose from a rich selection of free and for-purchase design templates.

Once the initial development of a Shopify e-store is completed, there are still a lot of things to do. Many technical tasks will need to be handled. In order to keep things running smoothly, it’s important to maintain and monitor your e-store for possible issues, which could affect both its usability and profitability.

For retailers who run an e-commerce business, their whole business depends on website performance. Even a small issue can significantly affect their bottom line.

your customers live online, and have become unwilling to deal with lagging websites and poor user experience any longer. Do not put your business in grave danger and risk losing many of your current and potential customers because your Shopify website does not cut it in 2020! It is time to make a change today.

If you’re looking for the best Shopify website support company in Toronto, your search ends right here with Little Dragon! Whether you need a mobile-friendly website for your Shopify store or need a consistent stream of custom marketing material for your next big sale, our team of web developers and digital marketing experts can help you take your digital presence to the next level.

- FEATURED ON -

BUILD BRAND DEMAND

First impressions carry a lot of water in the Shopify world. When your customers land on a professionally designed website, you instantly jump over the shady-first-impression hurdle many websites today fail to conquer. And without question, today’s users are more advanced then ever and will distrust anything that questions industry standard quality — most especially when it comes to page speed and mobile-responsiveness. With great design, your Shopify store will ooze credibility, which in turn helps drive digital sales, improving conversion rates from search engines and social media, while increasing your bottom dollar ROI.

YOUR SHOPIFY WEBSITE SHOULD "BE LIKE WATER"

In 2020, making sure your Shopify website is fully responsive, looks and functions flawlessly across all devices is not only more important than ever before, but an absolute must!

Year after year, more and more people are increasingly browsing and shopping solely on their mobile devices. Your Shopify website must adjust to these changes or be left behind in the past.

We believe a good Shopify website development and support team should deliver the best possible user experience across all devices. Shopify store websites should be fast, have clear prompts, relevant content and should effortlessly adjust with every gesture across all screens. To paraphrase Bruce Lee, the inspiration behind our company’s name, your website should be like water!

Shopify Website Support FOR ALL INDUSTRIES

No task is out of our scope here at Little Dragon, as our dynamic web support team have experience offering ironclad Shopify website support to a myriad of unique industries. From local clients here in Toronto, to many others across Canada and abroad, at Little Dragon Media, your company is in great and experienced hands.

Restaurants,
Bars & Cafes

Veterinarians
& Pet Care

Dentists &
Dental Clinics

Healthcare &
Medical Clinics

Insurance
Firms

Travel &
Tourism

Real Estate Brokers
& Agencies

Automotive

Schools, Universities
& Colleges

Montessori
& Daycare

Agriculture
& Farmland

Retail Stores

Lawyers, Attorneys
& Legal

Financial
& Banking

Arts &
Entertainment

Gyms &
Health Clinics

OUR WEB DESIGN & DEVELOPMENT PACKAGES

Professional Website
$1,500 or FREE (read below)

  • Custom Layout OR Theme of Your Choice
  • Up to 5 total pages ($200/extra static page)
  • Responsive Design (Mobile/Tablet Friendly)
  • One Custom Contact Page/Form or Lead Gen Form
  • Blog or News Section
  • Custom Navigation Menus
  • Social Media Integration
  • Custom Product or Services page
  • E-commerce Ready
  • Accept Online Payments from Customers
  • 30 mins training to update site

Did you say FREE? Yes, we did. For the summer of 2020, we are launching a special program: if you purchase a web maintenance package and pay annually, your Professional Website Design will be on us! Call us if you'd like to learn more. Conditions apply.

E-Commerce Website
$3,000+

  • 100% Free Hosting!
  • Layout/Theme of Your Choice
  • Up to 10 pages ($200/extra page)
  • Responsive Design (Mobile/Tablet Friendly)
  • Custom Contact Page
  • Blog Ready
  • Custom Navigation Menus
  • Social Media Integration
  • Custom Product or Services page
  • E-commerce Ready
  • Accept Online Payments from Customers
  • 1 Hour Training to Add/Edit Products

Custom Solution or App
$5,000+

  • 100% Free Hosting!
  • Layout/Theme of Your Choice
  • Unlimited Pages
  • Strategic Consultation
  • Responsive Design (Mobile/Tablet Friendly)
  • Dedicated Programmer
  • Competitive & Market Analysis

Ready to chat about how our shopify website support agency can help you?

OUR AWARDS & CERTIFICATIONS

SHOPIFY WEBSITE SUPPORT FAQ

What kind of Shopify website support do you offer?        

We handle things such as store management, theme, image, content and app updates, backups, security checks, mobile optimization, fixing site problems, code changes, and many other tasks. We will be an owner's personal Shopify expert, so to speak.

How do you start Shopify website support?

To get started, we’ll carry out an audit on your Shopify website. The result of the examination includes a report detailing areas that need improvement, and a plan on how we can get your site to reach its peak performance.

How much does Shopify cost?

There are 3 main pricing tiers based on increased functionality and additional e-commerce features and tools you can use to help grow your store. These plans are:

  • Basic Shopify
  • Shopify
  • Advanced Shopify


Additionally, Shopify has two other plans namely Shopify Plus (for high volume merchants, and large businesses) and Shopify Lite (for selling on Facebook with a chat with customer facilities on Messenger).

There is a 10% discount on annual plans and a 20% discount on biennial plans when they are paid upfront.

Shopify plans are month to month, so you are able to upgrade, downgrade or cancel at any time. Except on annual or biennial plans.

How does Shopify work?         

Shopify is a software that you pay for subscribing to the service. With Shopify, e-commerce business owners can create a website and use an in-built shopping cart solution to sell both digital and physical products to customers around the world. Shopify is the preferred e-commerce software for businesses of many sizes.

 

However, when it comes to actually starting a store with Shopify, it can feel somewhat overwhelming. Shopify does their best to make the setup process easy, but setting up and running an e-commerce store takes a lot of thought and work.

 

Using Shopify, you can get access to a state-of-the-art admin panel, where you can see the products you have for sale, write descriptions, process orders and so much more.

Does Shopify require more or less maintenance than WordPress?

It depends, but probably Shopify has less features to worry about. Since Shopify is a hosted solution, the bulk of the responsibility for security lies with the company. All the technical aspects of running a website (hosting, software updates, server configuration, etc.) are taken care of by the company. Hence, Shopify users don't have to worry too much about site maintenance. They can spend more time keeping content and products up to date. 

 

It’s a different story with WordPress. You are the one in charge of ensuring that you’re using the most up-to-date version of WordPress, your server has been configured correctly, your plugins and themes are all up to date. If you end up with an outdated version of WordPress software or plugin, your site could be much more vulnerable to being hacked into. You’ve also got to be aware that some WordPress themes and plugins can contain malicious code which can compromise the security of your site, so you need to be very careful about which ones you install.

 

In a nutshell, we can say Shopify sites are ultimately less vulnerable than WordPress ones, simply because there’s less scope for users to neglect security on their site or add chancy code to it. And if something does go wrong, then Shopify’s team has a responsibility to help resolve the problem.

How long should it take to maintain a large Shopify website?

If you have a big Shopify e-store then you should be expecting to update your website daily with new prices, product lines and news items. An out-of-date Shopify e-store will have a detrimental impact upon visitors, most of whom will choose not to purchase products from your e-commerce store.

 

How long it will take to maintain a large Shopify e-commerce store per day or per week will depend on your website. It could take from a few hours per week to several hours per week. Time frames will be included in your quote.

How long should it take to maintain a brochure Shopify website?

If you are a smaller company with a simple brochure website, you may be tempted to go without major changes for months or even years. Nonetheless, this kind of negligence also leads to unreliable websites that don't drive revenue and get outdated easily.

 

Planning a monthly website maintenance check with a list of key processes would help to ensure that your website is not neglected. This will also bring several benefits. To keep your content up-to-date and relevant will engage users / customers and help your SEO results. This can be even more important in the case your business has any seasonal variation.

 

Usually, brochure sites are reliable, fast and easy-to-use. Performing website maintenance will ensure these strengths remain and your website continues to work for your business.

Will I be able to manage my content?

Many clients want the ability to take over and manage their website eventually. This could mean updating products, pages, categories, shipping, etc. This is possible by using an open-source (WordPress) or paid (Shopify) e-Commerce platform with great Content Management Systems. When choosing a platform make sure that you choose one with the ability for expansion and growth and that is well supported.

There are so many Shopify website support agencies in Toronto! How do I choose the right one?

We feel your pain! We totally understand that there are a lot of options in this city and that you might be struggling to choose the right one to handle Shopify website support for your business. The reality is that it depends on many things, such as reputation/reviews, price, previous work examples and how comfortable you felt with them on the phone. You also want to make sure you hire a local Torontonian company and not a company that "pretends" to be here but outsources all their services offshore.

 

You want to be able to speak to the Shopify website support team directly and not have to deal with communication or time zone issues. Check the agency's reviews and ratings online from its previous clients too. It never hurts to speak to a few different companies before making a decision. We at Little Dragon Media are totally transparent when it comes to our physical location, and you can find our prices, reviews and examples of our work on our website as well. Nothing is hidden! We're confident about our abilities and are one of the rare companies that have a 100% satisfaction or money back policy.

Do you offer any Shopify website support warranty?

Little Dragon Media offers an extensive 30-day website warranty and maintenance policy for the solutions we build and host. If after 30 days you’re not completely satisfied with your new site, we’ll either keep working on it until you’re happy, or refund your money, no questions asked.