WEBSITE MAINTENANCE

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The Most Robust Website Maintenance Packages in the Industry. Guaranteed. At Little Dragon, We Don’t Mess Around With Security.

You’ve launched an awesome new website and you want to make sure it stays awesome. Web maintenance service helps you maintain your online presence. It plays a vital role in web development. It’s important to update the content at regular intervals as visitors will lose interest if the content is unchanged. It is important to keep your site content, files, pictures, videos, etc. fresh and current. This helps to keep your site visitors engaged and informed.

Quality assurance and website maintenance constitute the backbone of high-quality information, and they imply the difference between amateurish and professional web development.

Your website is the first impression that your customers will have of your business. If it’s down, outdated or buggy, it’ll give your company a bad reputation right away. The truth is website maintenance is extremely important for every business, big or small.

Keeping your site, plugins, frameworks, and server up to date is also the biggest step you can take to secure your website. Outdated plugins can be responsible for WordPress breaches. The month you miss doing updates could be the month your contact form plugin gets hacked. Updates usually contain security patches that will close the window for intrusion.

Don't let your website fall behind and potentially leave your customer base behind with it... Through website maintenance services carried out by professionals, your website will run smoothly, engaging your audience and giving your visitors a great first impression, effectively turning your audience from your visitors into your customers!

We offer packages that tackle every aspect of what makes a website successful, namely: security, website updates and ongoing monitoring. With Little Dragon, your website is in great hands.

- FEATURED ON -

OUR AGENCY'S WEBSITE MAINTENANCE SERVICES INCLUDE

24/7
Protection

Through daily malware scans, vulnerability scans, blocking bot attacks, firewall protection, and automatic malware removal, we provide you with 24/7 protection from online threats to keep your website safe and secure.

Daily Backups
& Restore

Rest easy, Little Dragon has you covered with daily website backups and simple one-click restore options for your website so you never have to worry about losing your data.

Monthly WP
Updates

Maintain maximum compatibility and ensure your website is running on all cylinders as Little Dragon provides you with monthly WordPress core updates to ensure your website is always up-to-date and running silky smooth.

Plugin
Updates

Our team of web experts will help you extend your websites functionality, patch security issues and ensure continued compatibility with Monthly WordPress plugin updates.

Uptime
Monitoring

With detailed response time reporting checked every 5 minutes, we ensure constant online availability of your website with extensive uptime monitoring.

WordPress
Security

We fortify the protection of your website by defending you against any and all potential risk with WordPress security plugin installation and setup.

Content
Updates

At Little Dragon, we understand that you don’t want your website to go stale! Whether you need to add a new blog post, add new images or videos, or simply change something on your pages, we got you covered.

Google
Analytics

Know your customers with Google Analytics setup & monitoring, allowing you to collect detailed data about your visitors and their interactions on your website so you can tailor your website to your customer’s needs.

Google Search
Console

Get noticed with Google Search Console setup & monitoring to accurately measure your Search traffic and performance, fix issues and help your site shine in Google Search results.

Google Tag
Manager

Extend your reach with Google tag manager setup & monitoring so you can manage and deploy marketing tags on your website to help target customers and boost your ROI.

7-Day
Support

Little Dragon has your back 7 days a week. Whether by phone or by email, we provide 7-day support to give you the very best customer service in the industry.

WEB MAINTENANCE FOR ALL INDUSTRIES

No task is out of our scope here at Little Dragon, as our dynamic web maintenance team have a wealth of experience maintaining websites for a myriad of unique industries. From local clients here in Toronto, to many others across Canada and abroad, at Little Dragon Media, your company is in great and experienced hands.

Restaurants,
Bars & Cafes

Veterinarians
& Pet Care

Dentists &
Dental Clinics

Healthcare &
Medical Clinics

Insurance
Firms

Travel &
Tourism

Real Estate Brokers
& Agencies

Automotive

Schools, Universities
& Colleges

Montessori
& Daycare

Agriculture
& Farmland

Retail Stores

Lawyers, Attorneys
& Legal

Financial
& Banking

Arts &
Entertainment

Gyms &
Health Clinics

Website Maintenance PACKAGES

Level 1

Security + Updates

$99/Month

  • 24/7 Malware, Hacker & Spam Protection
    1. Daily Malware Scan
    2. Blocking of Automated Bot Attacks
    3. Daily Vulnerability Scan
    4. Website Firewall (DDoS Protection)
    5. Automatic Malware Removal
  • Daily Backups & Easy One-Click Restore
  • Monthly WordPress Core Updates
  • Monthly WordPress Plugin Updates
  • Uptime Monitoring (Checked Every 5 mins)
  • WordPress Security Plugin Installation/Setup
  • Google Tag Manager Setup & Monitoring
  • Google Analytics Setup & Monitoring
  • Google Search Console Setup & Monitoring
  • 7-day support (phone + email)

    FREEBIES
  • Free SSL setup (On Annual Plans Only)
  • Free Web Hosting (On Annual Plans Only)

Level 2

Security + Updates + Content Creation

$299/Month

  • 24/7 Malware, Hacker & Spam Protection 1. Daily Malware Scan 2. Blocking of Automated Bot Attacks 3. Daily Vulnerability Scan 4. Website Firewall (DDoS Protection) 5. Automatic Malware Removal
  • Daily Backups & Easy One-Click Restore
  • Monthly WordPress Core Updates
  • Monthly WordPress Plugin Updates
  • Uptime Monitoring (Checked Every 5 mins)
  • WordPress Security Plugin Installation/Setup
  • Google Tag Manager Setup & Monitoring
  • Google Analytics Setup & Monitoring
  • Google Search Console Setup & Monitoring
  • 7-day support (phone + email)
  • 1 Hour per Month of Content Updates or Marketing Consultation FREEBIES
  • Free SSL setup (On Annual Plans Only)
  • Free Web Hosting (On Annual Plans Only)

Level 3

Security + Updates + Content Creation + Marketing

Contact Us

  • 24/7 Malware, Hacker & Spam Protection
    1. Daily Malware Scan
    2. Blocking of Automated Bot Attacks
    3. Daily Vulnerability Scan
    4. Website Firewall (DDoS Protection)
    5. Automatic Malware Removal
  • Daily Backups & Easy One-Click Restore
  • Monthly WordPress Core Updates
  • Monthly WordPress Plugin Updates
  • Uptime Monitoring (Checked Every 5 mins)
  • WordPress Security Plugin Installation/Setup
  • Google Tag Manager Setup & Monitoring
  • Google Analytics Setup & Monitoring
  • Google Search Console Setup & Monitoring
  • 7-day support (phone + email)
  • Custom amount of support hours per Month of Content Updates or Marketing Consultation

    FREEBIES

  • Free SSL setup (On Annual Plans Only)
  • Free Web Hosting (On Annual Plans Only)

Optional Add-On Services

Blogging & Content Creation

$250/article

  • Websites thrive with regular content. We recommend at least 1 new article per week.

Basic Social Media Management

  • Basic Daily Posting: Is your social media presence a graveyard? Let us handle it by posting daily, or weekly updates.

Advanced Social Media Management

  • Multimedia Posting: on top of posting daily, we’ll create 1 infographic per week that will increase engagement and generate clicks.

Ready to chat about how our web maintenance agency can help you?

OUR AWARDS & CERTIFICATIONS

WEBSITE MAINTENANCE FAQ

What is website maintenance anyway?

It’s the oil change to the car that is your website. It’s the act of regularly checking your website for issues and mistakes and keeping it updated and relevant. This should be done regularly in order to keep your website healthy, encourage continued traffic growth, and strengthen your SEO and Google rankings.

 

Keeping a website well maintained and attractive is important to companies small and big in order to engage and retain customers.

 

Regular monitoring of your website is essential for keeping your business running smoothly.

 

Without proper maintenance, you can face issues from slow speed to hacked customers, or even website data loss due to data corruption.

Will you work on my site, even if it was created by someone else?

It is known that there are some developers that won’t work on a site that they didn’t develop themselves and others will only work within a specific Content Management System or framework.

 

You can rely on our agency as we have developers dedicated to website maintenance who are comfortable working on a wide range of platforms.

How long does it take to complete website maintenance changes on my website?

This will depend on how much website maintenance is required to complete your request. Your quote will include time frames.

Can I do website maintenance changes myself?

This will depend on the type of website you have. If your website doesn't enable you to do it by yourself, we can suggest you options about converting your website into a CMS (Content Management System).

There are so many website maintenance agencies in Toronto! How do I choose the right one?

We feel your pain! We totally understand that there are a lot of options in this city and that you might be struggling to choose the right one to handle website maintenance for your business. The reality is that it depends on many things, such as reputation/reviews, price, previous work examples and how comfortable you felt with them on the phone. You also want to make sure you hire a local Torontonian company and not a company that "pretends" to be here but outsources all their services offshore.

 

You want to be able to speak to the website maintenance team directly and not have to deal with communication or time zone issues. Check the agency's reviews and ratings online from its previous clients too. It never hurts to speak to a few different companies before making a decision. We at Little Dragon Media are totally transparent when it comes to our physical location, and you can find our prices, reviews and examples of our work on our website as well. Nothing is hidden! We're confident about our abilities and are one of the rare companies that have a 100% satisfaction or money back policy.

Is my website "down" while you work on it?

While we conduct routine maintenance work on it, your website will not go down. However, this will depend on your preferences.

Is there a contract and how is payment handled?

Nope. You can cancel any time as there is no contract for our website management services. Our service is truly month-to-month and there are no cancellation fees nor are there any outstanding balances as our services are charged upfront each month. You simply agree to our Terms & Conditions of service which outlines how everything works.

 

Your account will be set up on automatic credit card billing for all monthly plans. On the 1st day of each month, your credit card will be automatically billed until canceled in writing. Your maintenance plan may be canceled anytime as there is no contract term.

Can you guys redesign my website for me?

Yes. Our team will create a complete redesign of your website based on the hottest trends of today combined with tried and tested templates to create something new, sleek and tailored to your company.

Can I see the changes before you go live with them to make sure I approve?

Absolutely. We can provide you with a link to view and approve your changes, before we go live with the updates.

How do I know I really need website maintenance?

Major Search Engines favor frequently updated websites. Better positioning / rank for your website may be defined by a website maintenance service. Your website will provide the latest information about you in order to attract web traffic. Obsolete information is misleading to your future customers and definitely of little value to them.

 

Maintenance of the website becomes important if the website is large and involves quite a few sections which require frequent updates / changes. We will help you cover all the changes required on the website over a given period of time.

How can I keep the website updated all round the year?

You can hand us the website over & just relax. Register with us for an Annual Maintenance Contract and you'd make sure we'd take care of all your website maintenance requirements throughout the year.

Why does my website need regular site maintenance?

Maintenance of the website is important to any business, whatever its size. Your website is a worldwide gateway into your business and it can have a big impact on how the value of your product or service is perceived. A well-kept website is important for the service industries in real time. To attract and retain clients, sustain search engine rankings and present new content, products and services to the public all companies need routine website maintenance. Website maintenance is also required to keep the website value over time.

 

Websites with old content rank lower in listings of search engines. Many search engines, including Google, will scan the "if-modified-since" HTTP header on your page to decide if it's worth crawling. Failure to make frequent changes could cause you to be pushed in the listings below active competitors, and over time cost you business.

Will unused number of hours in a month be carried to the next month?

No. Unused hours cannot be rolled over into the next month. The retainer model means that you have a specific amount of hours each and every month that are allocated to your project. A package or retainer is not the same thing as buying hours. You receive a discounted hourly fee when you enter into a retainer or package model and you received prioritized support.

Is website maintenance billed in one-hour blocks or less?

Website maintenance is billed in one-hour blocks only.

Do you offer any website maintenance warranty?

Little Dragon Media offers an extensive 30-day website warranty and maintenance policy for the solutions we build and host. If after 30 days you’re not completely satisfied with your new site, we’ll either keep working on it until you’re happy, or refund your money, no questions asked.