Since our company's previous business insurance policy expired, I decided to look into other options for business insurance in Canada to see if I could find a better policy. That’s how I stumbled upon a highly reviewed insurance company called Zensurance (www.zensurance.com). I'll discuss my experience in this post...

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Zensurance Overview & Reviews

• Company Name: Zensurance Brokers Inc.
• Website URL: www.zensurance.com
• Address: 111 Peter St Suite 800, Toronto, ON M5V 2H1, Canada
• Email: info@zensurance.com
• Phone: 888-654-6030
• Google Reviews: 4.8/5 stars
• Trustpilot Reviews: 4.9/5 stars
• BBB Rating: A+
• Glassdoor Reviews: 3.9/5 stars

After doing some research and comparing Zensurance with other providers, I decided to sign up for business insurance for my company, Little Dragon Media, through Zensurance. In this post, I’ll walk you through my experience and whether or not I think it’s worth considering for your business.

Who is Zensurance?

I didn’t know much about them initially, but based on my research, Zensurance is a Canadian online insurance brokerage focused on serving small businesses, entrepreneurs, and independent professionals.

The company is headquartered in Toronto, Ontario, and one of the things that caught my attention was its overall reputation. Zensurance now says it is trusted by 100,000+ Canadian small business owners and works with a network of 50+ insurance providers, which helps explain why it can present a fairly broad range of policy options. :contentReference[oaicite:1]{index=1}

Zensurance was founded in 2016 by Danish Yusuf. The company’s original idea was to simplify what has traditionally been a frustrating and time-consuming insurance process for small business owners. That mission still comes through pretty clearly in the way the platform is designed. :contentReference[oaicite:2]{index=2}

Awards & Media Features

What is Business Insurance and Why is it Important?

Business insurance matters no matter what industry you’re in, because it helps cover unexpected costs that can arise from mistakes, accidents, theft, cyber issues, property damage, or lawsuits.

In simple terms, business insurance is there to help keep your business running when something goes wrong. It protects your company financially and can also give clients, landlords, and partners more confidence in working with you.

What Type of Insurance Can You Get with Zensurance?

• Builder’s Risk Insurance: Covers buildings under construction against damage from events like fire, theft, and weather.
• Errors & Omissions Insurance: Protects professionals against claims related to mistakes or failures in their work.
• Commercial Auto Insurance: Covers vehicles used for business purposes.
• Commercial General Liability Insurance: Broad protection against liability claims for bodily injury or property damage.
• Commercial Property Insurance: Covers business property against damage or loss.
• Cyber Liability Insurance: Helps protect against losses related to data breaches and cyber incidents.
• Directors & Officers Liability Insurance: Protects company leaders from certain claims related to management decisions.
• Event Liability Insurance: Coverage for specific events and event-related risks.
• Legal Expense Insurance: Helps cover certain legal costs.
• Liability Insurance: General protection against claims of negligence and damage.
• Malpractice Insurance: Coverage for healthcare professionals against claims tied to professional services.
• Product Liability Insurance: Protects against claims related to injuries or damage caused by products.
• Professional Liability Insurance: Similar to E&O coverage for service-based professionals.

You may not need all of these types of insurance. It depends on your business model, industry, revenue, and risk exposure. If you are unsure what you need, filling out their online quote flow can at least help you get a clearer starting point.

My Experience Signing up for Zensurance

After reviewing the company and reading customer reviews, I decided to take the plunge and get an insurance quote for my business, Little Dragon Media.

I went to their website and began filling out the form. It asks a series of questions about your business, financials, and specific services. Once you’re done answering everything, which took me about 10 minutes, it generates a customized insurance quote that you can review and adjust.

Once I finished customizing the quote, I was asked a few more follow-up questions and then had the chance to review all of my answers before the policy went into manual review. That review step is worth noting, because while the front end feels very fast, the whole process is not always instant.

Overall, I enjoyed this experience much more than the usual old-school process of requesting an insurance quote, which often involves multiple calls, waiting around, and answering repetitive questions over the phone.

I also liked that the questionnaire seemed to understand our industry here at Little Dragon Media, which is digital marketing, and asked questions that actually felt relevant to our business.

Quote Received Within 2 Days

After filling out the form and submitting it, I received my business insurance quote within two days, which you can see below with the numbers blurred out. My dedicated agent was helpful and easy to communicate with. Approving the quote was all done online with digital signatures, which made the process feel smooth and convenient.

Conclusion - Final Thoughts

My experience signing up for business insurance online with Zensurance was smooth overall. If you’re looking for an online-first way to compare business insurance options in Canada, I do think it’s worth considering.

What stood out most to me was the user-friendly interface, the quality of the overall digital workflow, and the fact that the quote process felt much more tailored than some of the generic insurance forms I’ve seen elsewhere. I also liked that the pricing I received seemed competitive relative to other quotes I had seen in the past, though of course your own result can vary quite a bit depending on your business type and coverage needs.

FAQ

How do I contact Zensurance?

You can contact them through their official website, by phone at 888-654-6030, or through live chat. Their contact page currently lists support hours as Monday to Thursday 9:00 AM to 5:30 PM ET and Friday 9:00 AM to 4:00 PM ET. :contentReference[oaicite:3]{index=3}

How do I file a claim with Zensurance?

To submit a claim, you can call 1-888-654-6030 and have the following information ready:

1. Business name or full name of business owner
2. A description of what happened
3. A police record if applicable
4. Relevant photos or videos if applicable

You can also email claim details to claims@zensurance.com. :contentReference[oaicite:4]{index=4}

What are their opening hours?

Zensurance’s support team is currently listed as available Monday to Thursday from 9:00 AM to 5:30 PM ET, and Friday from 9:00 AM to 4:00 PM ET. :contentReference[oaicite:5]{index=5}

Who owns Zensurance?

Zensurance was founded in 2016 by Danish Yusuf. :contentReference[oaicite:6]{index=6}

Amine Rahal

Tech Entrepreneur, Author, and CEO of Little Dragon Media. Passionate about entrepreneurship, philanthropy, digital marketing, blockchain, finance, investing, health fitness & nonprofits.